 |
X-Cart installation service
If you already have hosting space for your e-commerce website and want to get X-Cart shopping cart software installed there quickly by experienced professionals our installation service can be the solution for you.
Proven to be a convenient mean of launching an e-commerce website, our installation service covers the following:
- Testing of your server environment for compatibility with the software
- New database setup
- X-Cart software installation along with the commercial and free add-ons
- Setup of a payment gateway integrated in the software (optional, if requested before installation is started)
- Setup of connection of your store with any RTM shipping calculation server, supported by the software (optional)
- Adjustment of the software to work in a higher security mode, if SSL protocol is supported by your server (optional, if requested before installation is started)
- Email functionality testing
To proceed with the installation we need:
- FTP (or SSH) access to your server (including your host or IP address, the username and the password);
- Access to your server control panel or database manager to setup a MySQL database.
We are able to perform this work in the fastest and most effective manner. Usually it takes up to one business day to fulfill the service if no difficulties occur. Being performed by the experienced engineers, the service guarantees that you will avoid technical problems at the very start. Please note that installation service is not performed on weekends, so if you place order on Friday most likely the service will be performed next Monday.
If your server doesn't meet X-Cart system requirements extra charges may be applied. Please see the list of advanced services below.
How it works
The installation service consists of just a few steps:
1) After an order is placed our HelpDesk system posts a prompt message with some questions. By answering those questions you provide us with access information for your server and specify desired scope of service to fulfill.
2) Then our installation officer starts installation procedures. During installation you are reported about progress moving and milestones passed. If your server is not configured properly for X-Cart the installation officer will take all necessary steps to get X-Cart running smoothly (extra charges may be applied).
3) Once the service is complete you will be sent a special message with full access details to your newly installed X-Cart.
How to order it
The service can be ordered both along with a new X-Cart license right off this web-site or using your HelpDesk account.
Also, you can order it separately for your existing X-Cart installations using HelpDesk.
Advanced services
The following tasks are not included into the Installation Service price and may require extra charges of support points:
| Issue | Points |
|---|---|
| PHP, MySQL installation | from 250 |
| Apache web server installation/configuration | from 200 |
| High Perfomance NginX web server installation/configuration | from 400 |
| Transfer of an existing X-Cart store to a new host | from 150 |
| Moving data from an existing site to your new e-shop | from 80 |
| Installation of 3rd party web software on your server, e.g. forums, content management systems, photo galleries, etc | from 120 |
| Secure email communication setup (if you are going to accept credit cards and process them manually) | from 120 |
| Security setup: HTTP authorization, security of administrator email notifications, store administration zone access limitation, etc. | from 180 |
| PHP/MySQL/Apache upgrade/optimization, X-Cart optimization | from 180 |
| SSL certificate installation and SSL logo installation (including CSR generation and assistance in purchasing) | 150 |
Any changes in the server configuration and installation of new applications (PHP, MySQL, etc.) require root access level, therefore are applicable to dedicated servers only. If you host on a shared server, you should ask the hosting administrators to install the necessary programs for you.
