Posts by Robin Singh

Placeholder The Role of Proactive Customer Support to Change Brand Perspective

The Role of Proactive Customer Support to Change Brand Perspective

By Robin Singh

Do you know, 68% of consumers say that a brand’s perception becomes positive when companies send proactive customer service notifications to them? Being proactive with clients is important for any online business owner. After all, they have a reputation to uphold. It takes one negative review online to change the customers’ perspective. That’s why a brand strives […]

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