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Robin Singh
Robin Singh
Learning Management Expert at ProProfs

The Role of Proactive Customer Support to Change Brand Perspective

eCommerce Tips

Do you know, 68% of consumers say that a brand’s perception becomes positive when companies send proactive customer service notifications to them? Being proactive with clients is important for any online business owner. After all, they have a reputation to uphold. It takes one negative review online to change the customers’ perspective. That’s why a […]