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user experience

Robin Singh
Robin Singh
Learning Management Expert at ProProfs

The Role of Proactive Customer Support to Change Brand Perspective

eCommerce Tips

Do you know, 68% of consumers say that a brand’s perception becomes positive when companies send proactive customer service notifications to them? Being proactive with clients is important for any online business owner. After all, they have a reputation to uphold. It takes one negative review online to change the customers’ perspective. That’s why a […]

Christina Frey
Christina Frey
Marketing Associate at Kliken

Multi-Channel Marketing: How to Sell on Multiple Sales Channels Like a Boss [Strategies + Examples]

eCommerce Tips

We have all seen it and we have all done it at some point, probably without even realizing it. I am willing to bet that even your family and friends have done it as well.  What is it, you might ask? The answer is simple, shopping on multiple channels.  You may not even realize it, […]

Yaakov Karda
Yaakov Karda
co-founder of Chatra.io

How to Use WhatsApp for Business [Ultimate Guide for Beginners]

eCommerce Tips

For some, trying to imagine a world without WhatsApp is almost like imagining a world without the internet – you just can’t. And yet, the app, which gets checked on average more than 23 times per day, didn’t exist ten years ago. No one can disagree with the popularity of the messaging app. It has […]

Darren DeMatas
Darren DeMatas
Founder @ Ecommerce CEO

How The Best Ecommerce Sites Win at Web Design [47 Examples]

eCommerce Tips

Inspired to unlock your slice of a $1 trillion online shopping industry?  Before you start browsing for eCommerce templates, you need to understand how to sell online with a high converting store design.  To help you, I’ve surveyed the top experts in eCommerce, web design, conversion rate optimization and user experience. We also analyzed the strategies top-selling […]

Nick Galov
Nick Galov
Hosting Expert and Content Manager

Strong Customer Authentication (SCA): What It Is and What Merchants Should Expect in 2019

eCommerce Tips

Let’s face it — the internet is not the safest place to be. Even though online security has become more sophisticated over the years, the Web is still fertile ground for all sorts of scams. To illustrate, online merchants worldwide lose over 7.5% of their annual revenue due to fraud. Imagine someone stealing your December […]

Sam Makad
Sam Makad
Freelance writer

Why Use Live Chat for eCommerce in 2019 [6 Reasons Backed up by Data]

eCommerce Tips

Some think of live chat as an annoying pop up, others view it as a useful medium to get their queries across. Some think of live chat as a cost-friendly option than advertising to increase sales, others view it as “a nice feature to have.” Some think of live chat as the means to a […]

Jake Rheude
Jake Rheude
Director of Marketing for Red Stag Fulfillment

Instagram Shopping: 5 Key Things to Know and 5 Traps to Avoid

eCommerce Tips

We all dream of the perfect something, and we’ll know it when we see it. Well, if we’re going to find it on social, then it’ll definitely be on the image and video-focused Instagram, where new tools are allowing businesses to sell directly to consumers at every turn. It’s all boiled down into three steps […]

Helen Golubeva
Helen Golubeva
Storyteller at X‑Cart

Mobile Commerce 101: Advantages, Disadvantages, Stats [+Examples]

eCommerce Tips

Bringing online stores to the mobile world in the form of apps has turned the concept of shopping in a completely new direction. Buyers can easily browse through thousands of products, compare prices, share favorites with friends, and so much more — all straight from their mobiles. Online merchants also feel quite at home with […]

Helen Golubeva
Helen Golubeva
Storyteller at X‑Cart

Best Website Hosting for Online Store [7 Hosts Compared]

eCommerce Tips

Take my word for it — choosing the best eCommerce hosting site for your online store is not as easy as predicting how ‘Game Of Thrones’ might end next Sunday. You’ll have to beaver away for quite a while to find what is worth your attenttion even now that eCommerce hosting players provide a seemingly […]

Melissa Stanley
Melissa Stanley
Client Service Manager at PCGT - PunchOut Catalogs

How to Improve Your Website: 14 Simple Steps to Fix it Immediately

eCommerce Tips

Where does your website stand? Have you absolutely nailed your web design and found your magic formula of how to increase web presence or are you still struggling to attract the number of visitors and potential customers you thought you will get easily? No need to go through what every expert said on how to improve a website – we have done all that for you and we have compiled a handy list of how to drive people to your website!

Hristina Nikolovska
Hristina Nikolovska
Head of Marketing at SEO Tribunal

What Is User Experience Design & How Can It Affect Your Online Business

eCommerce Tips

Regardless of the amount of money you invest in creating your business website, 88% of online shoppers will leave the page if it doesn’t provide them with ease of use and engagement. Acquiring customers and keeping them are two essential components of a successful business. You need to understand how to attract customers to your […]