Modern Shoppers Have an Omni-Channel Way of Thinking
Place them at the very heart of your marketing strategy. Direct all your marketing efforts to provide your customers with the omni-channel shopping experience. Give them what they are looking for, right then and there — be it a social media network, messaging app, physical store, online marketplace, or your eCommerce website. Only this way will you achieve customer centricity and a zen state of mind.
73% of customers use multiple channels during their shopping journey
89% of customers are retained by companies with omni-channel communication strategies
30% higher lifetime customer values are attributed to omni-channel buyers compared to those who shop using only a single retail channel
23x higher rates of customer satisfaction are experienced by businesses using an omni-channel approach
Sell Across a Number of Channels, Manage Locally
X-Cart offers a perfect blend of omni-channel solutions, serving as a universal hub that brings together all your online channels, social media accounts, and stores. Connect every channel you serve to deliver an outstanding customer service: at home, in store, on the go.
Sell in Real Life
With the X-Cart POS system, watch your sales from home, or use a free mobile admin app to run your brick and mortar store on the go. Track customer data, monitor orders, and control inventory from a single back-end. Unlock the potential of your eCommerce business with a web-based system and manage your retail and online stores simultaneously.
Leverage Social Media Networks
A significant part of shoppers make purchase decisions based on something they saw on the social media platform. No matter if they order a product online or walk to the nearest brick and mortar store, they read reviews on Instagram, Facebook, or Pinterest first. Don’t miss the chance to tap into that potential.
Any Feature Carved to Your Needs
Got a unique view on omni-channel retailing? We understand that and are ready to experiment. Start selling to online communities where your target market already spends their time. Talk to your audience through a messaging app. Whatever comes to your creative mind, we are ready to build a custom tool from the ground up.
Harness the Power of Online Marketplaces
With 41% of all retail traffic going to eBay and Amazon, all merchants should be looking at marketplaces as a part of their omni-channel strategy. Sell your products natively on the world’s largest marketplaces. Easily export your products, sync prices, and promote your business from a single hub.
Dive in Comparison Shopping
with such services as Google Shopping, Nextag, PriceGrabber, Shopzilla, and others. They can be a decent addition to your retail channels and a perfect way to promote your store. Attract millions of shoppers searching for the best prices online.
Why X-Cart Is the Best Platform for Omni-Channel Retailing
X-Cart shopping cart helps deliver omni-channel eCommerce experience wherever your shoppers go, whatever currency they prefer, and whenever they decide to make a purchase. There are no limitations to the language your shoppers speak and sales tax they have to pay based on their location. Omni-channel commerce is a breeze if you’ve picked X-Cart eCommerce platform to start selling online.
Mobile Commerce Ready eCommerce Software
With X-Cart’s mobile-first approach to design, it’s easy to offer pleasurable omni-channel experience across all resolutions and browsers, be it a desktop or a mobile device. A mobile app, with its location-based marketing opportunities, strengthens a retailer’s omni-channel offering.
Translate Your Store Into Multiple Languages
Your target audience speaks multiple languages? Pas de problème! Retailers are free to translate the storefront and catalog to 40+ languages and set right-to-left typing to please, say, Arabic shoppers.
Automate Sales Tax Process
Take your omni-channel strategy to the next level automating the sales tax process. Depending on your shoppers’ location, X-Cart will automatically handle sales tax calculations.
Accept Payments in the Currency Your Buyers Are Used to
With 140+ payment gateways, retailers can process mobile and online payments from international buyers. Start selling globally to 202 countries in 25 currencies.
Sync Inventory Across All Channels
Real-time multi-channel inventory syncing, conducted with the help of our partners, significantly reduces overselling and data entry errors. Every price you set and every sale you make is automatically saved in a single hub.
Track All the Data Coming from Different Channels
No matter where a sale comes from, you᾿ll be able to track it.
eBay sales are a great way to increase turnover, and selling on different marketplaces is essential for any business. Since setting up the automatic exports with X-Cart, our sales have increased by 20%.
For a small home-based business eBay is an amazing way to start. I decided to create my own eCommerce website when I felt I had enough followers to create a decent customer base and sell online. It was the logical next step for me.
Choose an Omni-Channel Approach to Selling, Marketing, and Serving Customers
Boost User Experience and Level up Your SalesSchedule a Free Demo
or get started with a free consultation with X-Cart omni-channel specialist at 1-800-657-7957